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BUILD YOUR AGENT:
Building your Virtual Agent with Dialogflow CX
Design and build a virtual agent using Dialogflow CX on Google Cloud, with hands-on experience creating conversational flows that interact with a sample app.
Nelson Ameyo
03:45 - 04:45 PM
Objective
- Demonstrate building an interactive, AI-driven virtual agent (chatbot) using Dialogflow CX on GCP.
- Design a virtual agent to interact with data and functionalities of the Sales and Inventory application.
- Showcase how conversational AI can enhance user experience and provide quick information access.
Key Hands-On Activities
Virtual Agent Design & Build in Dialogflow CX:Define intents (user goals like "check product stock") Define entities (data extraction like product name). Create conversational flows (pages and routes) Configure fulfillment logic (static responses or simulated API calls to the Sales and Inventory app) to answer queries about products, inventory, or sales
Core Cloud Learning Concepts Covered
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