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Apr 16, 2026
Konversations Launch Event: The Future of Customer Support in Africa
We held the official unveiling of Konversations, the platform designed to make your existing support tools smarter, not replace them.
Hosted by
Beryl Samba is the CEO of Pawa IT Solutions and the executive lead driving the launch of Konversations. With over a decade of leadership experience at Pawa IT and a background in regional marketing at Coca-Cola and Nestle, she blends strategic business growth with product innovation. Beryl holds an Executive MBA from Quantic School of Business and Technology.
Oscar Limoke is the CTO of Pawa IT Solutions and the technical architect behind Konversations. A former Googler and the visionary founder of Pawa IT, Oscar has spent over 12 years building high-scale enterprise architectures on Google Cloud. He holds an MSc in Information Systems Management from the University of Liverpool.
Guest speaker
Akash Parmar is the EMEA Contact Center AI Lead at Google, With a deep expertise in Conversational AI and Digital Transformation, Akash specializes in helping enterprises modernize customer experience through AI-driven automation and CCaaS solutions. He is a recognized leader in the EMEA region for driving the adoption of Google Cloud's next-generation communication technologies.
Catch up on the event
Watch the teaser video to learn more about Konversations.
